iCare Medicare Advantage

iCare Medicare Advantage – To place an OTC order higher than the phone call: 1-877-319-9667 (TTY: 1-800-526-0844) OR 1-800-854-8764

MEMBER services right of entry Line: interest first call the number found upon the assist of your advocate ID card for accurate and faster service.

General advocate Customer promote Toll-Free Number: 1-800-777-4376 TTY: 1-800-947-3529

Independent Care Health plan (iCare) began in 1994. It was a joint venture between Humana Wisconsin Health dispensation Insurance Corporation and the Milwaukee middle for Independence (MCFI). They have the funds for the subsequently iCare health plans:

  • Medicare Advantage Plan
  • Family Care Partnership
  • Medicare Plan
  • Aurora CompleteCare

What is the iCare Medicare Advantage Over-the-Counter (OTC) plus Program?

It is a supplemental over-the-counter (OTC) plus that allows members to order OTC medications at no extra cost. It is an grant provided for Over-the-Counter items. This plus will assist subsequently the cost of valuable health care items that are not covered as a medical or pharmacy expense under your plan. In addition, it can assist you save grant upon a broad selection of higher than the counter products.

This is an extra plus that does not cost you anything. You pay a $0 co-pay, $0 co-insurance, and $0 deductible.
Each month iCare will enlargement funds into an account that is related to a prepaid promote card fittingly you can buy the over-the-counter (OTC) items you may use all day, subsequently bandages, backache relievers, cool medicine, toothpaste, vitamins, and much more.

Why use the OTC benefit?

  • You Will save grant Members can acquire OTC items they craving without spending grant out of pocket. acquire an grant per each quarter to use upon a broad range of health-related items such as cool remedies and personal care items.
  • Easy access OTC orders are delivered straight to members homes. No craving to steer anywhere.
  • Save Your period One less trip to the pharmacy means members acquire to spend more period upon what matters most.
  • Shipping is forgive There are no shipping or handling fees.

iCare Medicare Advantage

No extra Costs!

These products are all provided at no extra cost but by using a explanation / pre-determined grant provided under the benefit. The orders will be shipped to their house at no extra charge.

Currently iCare Independent Care Health plan works subsequently Drug Source Inc to allow their members to say yes advantage of their OTC benefit. The OTC online program makes it realistic for current eligible plan members to easily order items using their house delivery services. Members who are eligible for this health plus program are competent to order over-the-counter products online from the comfort of house by going online, calling an order in or mailing it in. subsequently this auxiliary benefit, their members can order items such as:

  • Cough and cool allergy medicines
  • Vitamins
  • Medicines for the eyes
  • Pain medicine
  • Products for the tummy and bowel
  • First aid care
  • Hygiene products
  • Mosquito spray
  • Mouth and teeth cleansing products
  • Skin care
  • & a lot more!

These products are all provided at no extra cost subsequently share of an eligible plan. They usefully use credits / a pre-determined grant provided under the benefit. The orders are shipped to their house at no extra charge. There are two ways that members of this program can comply their prescription orders:

  • Eligible members can go online (see under upon how to set stirring an account). This is the fastest, easiest, and most convenient artifice to order 24/7.
  • Members may use the OTC product catalog and place an order using their prepaid OTC promote card by calling DrugSource at: 1-800-854-8764 (TTY: 1-800-526-0844) OR 1-877-319-9667.
  • Eligible members can buy OTC items in a participating retail accretion or pharmacy such as:
  • Dollar General
  • Family Dollar
  • Rite Aid
  • Walgreens
  • Walmart
  • DrugSource
  • CVS


You will craving to make determined you check your plans Summary of promote of your personal current plan to announce if a plan offers this benefit. If it does, you must in addition to check the plans specific OTC grant frequency, as it can be either monthly or quarterly. The grant amount varies and depends upon the plan. You may call the number provided at the introduction of this article for direction.

Only some plans swell a quarterly allowance. The credits can be used to pay for select over-the-counter medications and supplies, including allergy medication, digestive health treatments, first aid supplies, backache relievers, and more. If your plan includes this benefit, review your Evidence of Coverage to find your truthful quarterly grant amount.

NOTE: interest visit the site directly to announce the details and get hold of more information.


NOTICE: This instruction is not a unmovable explanation of promote available. right of entry the company directly for more instruction practically their plans.

If you craving to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can sign in to a current account or start a extra online account and gain access to govern it online. Be determined you have your personal instruction upon hand. iCare Medicare Advantage

What you craving to register / sign in to an iCare Medicare Advantage Health plan OTC account online:

  • Internet Access
  • Member ID information
  • Personal information
  • Email address

Below are the steps you craving to follow to register for a extra online account:

  1. Visit in your internet browser upon your device.
  2. Type in your advocate ID (found upon your card)
  3. Type in your birthdate in the format MMDDYYYY.
  4. Click upon the Sign In button.
  5. Begin shopping and adjunct items to your cart.

You will now have full access to your online account and can begin taking advantage of the iCare Medicare Advantage Health plan OTC online pharmacy promote that your plan includes if you qualify.

Below are the steps you will craving to follow to login to a current account:

  1. Visit:
  2. Type in your advocate ID in the arena provided.
  3. Type in your current Password in the arena provided.
  4. Click upon the Sign In button.
  5. Begin managing your online account.

Important Useful Tips for creating / dispensation / submitting your order:

  • You will find that your shipping domicile must be the thesame as your advocate domicile subsequently iCare. If the domicile is not the thesame you will craving to right of entry iCare Customer promote at 1-877-319-9667 (TTY: 1-800-526-0844).
  • DELIVERY WAIT TIME: interest allow 7-10 matter days from the period your order is placed.
  • You are not allowed to order more than your allotted plus amount. For example: if your sum plus is $20 and your order sum is $20.95, you will have to delete or separate items from your order to bring the order sum assist next to to be within the allotted plus amount in order to comply the request. You will craving to make determined that the sum amount due is within your allotted monthly plus amount.
  • Cash, checks, explanation cards, or grant orders are not all the rage under this OTC benefit.
  • RETURN POLICY: Due to the personal natural world of these products, returns are not accepted. loose or stolen OTC items are not refundable and will not be replaced.


If you are ordering by mail: interest follow the instructions to unmovable the order form. Mail it to the domicile listed upon the form.

How accomplish I buy or buy Items in a Retail accretion or Pharmacy? Instructions are as follows:

  • Take your OTC prepaid promote card subsequently you subsequently you visit a participating accretion or location.
  • Select any recognized items you want to buy next undertaking to the accretion checkout lanes.
  • When you are at the register, have the funds for your prepaid promote card to the person at the register or you can swipe the card using the debit/credit card swipe machine for payment, if it is available. (Purchases of recognized items will be automatically deducted from your card balance. )
  • As long as you have plenty grant in the account the payment will automatically be made from your account.
  • Useful Tips for Buying Items in a Retail accretion or Pharmacy:
  • No prescription is needed and you accomplish not craving to go to the pharmacy window.
  • Be determined to save your receipts of purchases and payments for your chronicles and to track the amounts you spent.
  • Please note: Each retail accretion and/or pharmacy has a swing recompense policy. make determined you check the recompense policy at the store(s) you shop at prior to purchasing products.

Find extra retailers and/or look-up items handy to purchase, visit
Need to Check Your OTC Card Balance:

  • You may call: 1-888-682-2400. After you are prompted, enter your OTC card number. The number is in addition to found upon the assist of your card.
  • Go to the online advocate portal at Enter your OTC plus card number to check the balance.
  • Contact Customer promote at 1-800-777-4376 (TTY 711) or the Pharmacy services Helpline: 1-866-938-0406 (TTY 711).

I loose my OTC Card Replacing Your OTC Card instructions:

If you happen to lose your promote card or it gets stolen usefully call Customer promote at 1-800-777-4376 (TTY 711). Within 7-10 matter days a replacement card will be mailed to you .

If you yet have questions practically your plan, you may call the phone number found upon the assist of your health plan advocate card.

iCare advocate Customer promote Number:

  • Customer Service: 1-414-223-4847
  • TTY: 1-800-947-3529
  • Toll Free: 1-800-777-4376